Delivery Information

FREE SHIPPING ON all orders over $500.

Additional $30.00 per order for express shipping.

Orders placed before 8:00AM Sydney time each business day are packed and sent the same day. We use the most efficient postage possible which is next business day delivery within the express post network (Australian capital cities and major metro areas- Perth CBD only). Regional areas outside the express post network may be 2-5 days.

PROCESSING TIMES

Orders are processed Monday through Friday and are shipped within 24 hours of placement, excluding weekends and public holidays. Tracking information is sent via email after 11:00AM on the day that orders are shipped out.

Delivery time

If you have not received your items within 5 business days for express shipment and 10 business days for flat shipping of making your order please email us with your full name and order number and we will look into your delivery immediately. In most cases this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest drop point for collection. Please check your spam box for any notification emails from us.

Tracking your order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel.

If you are not home at the time of delivery, for your convenience, your parcel will be left in a secure place if deemed safe to do so by the delivery driver. If they feel it is not safe to leave, or the parcel is too large, you will be left a card and your parcel will be taken to your local depot.

PayPal Payments

The order will be shipped after the payment cleared to our account for all PayPal payments.

Zip Pay Payments

The order will be shipped after the payment cleared to our account for all Zip Pay payments.