Privacy Policy

Civic Electronic is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Civic Electronic site and governs data collection and usage. By using the Civic Electronic site, you consent to the data practices described in this statement.

Collection of your Personal Information:

Civic Electronic collects personally identifiable information, such as your email address, name, home or work address or telephone number. Civic Electronic also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Civic Electronic. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Civic Electronic for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Civic Electronic site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Civic Electronic public message boards, this information may be collected and used by others. Note: Civic Electronic does not read any of your private online communications.

Civic Electronic encourages you to review the privacy statements of Web sites you choose to link to from Civic Electronic so that you can understand how those Web sites collect, use and share your information. Civic Electronic is not responsible for the privacy statements or other content on Web sites outside of the Civic Electronic and Civic Electronic family of Web sites.

Use of your Personal Information:

Civic Electronic collects and uses your personal information to operate the Civic Electronic Web site and deliver the services you have requested. Civic Electronic also uses your personally identifiable information to inform you of other products or services available from Civic Electronic and its affiliates. Civic Electronic may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Civic Electronic does not sell, rent or lease its customer lists to third parties. Civic Electronic may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Civic Electronic may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Civic Electronic, and they are required to maintain the confidentiality of your information.

Civic Electronic does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Civic Electronic keeps track of the Web sites and pages our customers visit within Civic Electronic, in order to determine what Civic Electronic services are the most popular. This data is used to deliver customised content and advertising within Civic Electronic to customers whose behaviour indicates that they are interested in a particular subject area.


Civic Electronic Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Civic Electronic or the site; (b) protect and defend the rights or property of Civic Electronic; and, (c) act under exigent circumstances to protect the personal safety of users of Civic Electronic, or the public.

Use of Cookies:

The Civic Electronic Web site use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise Civic Electronic pages, or register with Civic Electronic site or services, a cookie helps Civic Electronic to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Civic Electronic Web site, the information you previously provided can be retrieved, so you can easily use the Civic Electronic features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Civic Electronic services or Web sites you visit.

Security of your Personal Information:

Civic Electronic secures your personal information from unauthorised access, use or disclosure. Civic Electronic secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement:

Civic Electronic will occasionally update this Statement of Privacy to reflect company and customer feedback. Civic Electronic encourages you to periodically review this Statement to be informed of how Civic Electronic is protecting your information.

Contact Information:

Civic Electronic welcomes your comments regarding this Statement of Privacy. If you believe that Civic Electronic has not adhered to this Statement, please contact Civic Electronic at 1300 024 842. We will use commercially reasonable efforts to promptly determine and remedy the problem.